32-inch LCD televisions come with premium satellite channels. Thank you for having stayed with us Rome this is an excellent location. Our 5-star hotel is one of the city's most imposing palaces, rich in history and located on one of the most celebrated and talked about streets of Rome and close to Rome's main attractions: the legendary Via Veneto, nestled between the Spanish Steps and the Borghese Gardens Gallery. Specialties: The Westin Excelsior Rome is one of the cities most imposing palaces, rich in history and located on one of the most celebrated and talked about streets of Rome, closed to the main attractions in Rome: the legendary Via Veneto, nestled between the Spanish steps and the Borghese Gardens & Gallery. We use some social sharing plugins, to allow you to share certain pages of our website on social media. Contact accommodation for availability. Open in a new window All Rights Reserved. Outrageous! so the question is they dont give the water to the customers and they use it themselves?! A haven of wellness and renewal, The Westin Anaheim Resort is a brand new hotel in Anaheim, California. Open in a new window. Book online or call. Your password has been successfully reset. Book online now. He said, "This is a one customer at a time operation, and you have been next in line for some time. This is our second consecutive time staying at this property while in Rome. Sincerely Classic furnishings - all well maintained, with beautiful marble bathrooms. Arrivederci ! Specializing in Mediterranean cuisine, the Doney Restaurant provides a chic indoor setting along Via Veneto. The room itself has no amenities that are usual in a 5 star. Their marble bathrooms offer bathrobe and slippers. Strategically situated in Via Veneto, allowing you access and proximity to local attractions and sights. Opens in a new window. Marriott proprietary information. When booking more than 9 rooms, different policies and additional supplements may apply. support and you have the Guest ReservationsTM difference. choice. The Reception area stinks of cigarettes, we were put on first floor that also stunk , room was ok, 1 outlet in room 2 outlets in bathroom. No cups/glasses/coffee or tea maker. Westin is committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. The most expensive property with the worst service possible. Breakfast also is limited. Westin associates are the heartbeat of our hotels. The Westin Excelsior, Rome. See More 5 Event Rooms 565 SQ MT Total Event Space 180 Capacity Largest Space 3 poster PDF ) I have never experienced a more elite group of concierges who were staffed two at a time during all the hours in which I encountered them. Simply type in the coordinates in Decimal degrees, separating the latitude and longitude with a comma or space. This hotel is very un-comforting. Looking forward to welcome you again Comfortable clean room and conveniently located. Marc Lannoy The Westin Excelsior, Rome Via Vittorio Veneto 125, Via Veneto, 00187 Rome, Italy - Great location - show map - Metro access 7.3 Good 188 reviews Great location! The Westin Excelsior Rome | Funjet Vacations Large bathrooms have double marble vanities, large tubs, and separate glass-walled stall showers with rainfall shower heads. Would absolutely stay again (especially for a short trip) when in Rome. Specialising in Mediterranean cuisine, the Doney Restaurant provides a chic indoor setting along Via Veneto. New or existing reservations, cancellations etc) please refer to the My Booking section on the website or alternatively the Contact Us page. "More, Dear Marc JHappy to read that you loved the hotel and thank you for saying that the staff is exceedinglyprofessional. Staff is typical of long service employees, not particularly attentive. We left hotel about 11:10pm and to make it worst they didnt bring down all our luggage The next day I called and ask for my suit bag only to be told they didnt have it. All areas are overwhelmed and understaffed. urrounded by cafs, shops and restaurants, the Westin Excelsior is a 5-minute walk from Villa Borghese and Piazza Barberini. Hotel with Gym & Pool | The Westin Excelsior, Rome RESERVE 01 / 02 / Experiences One of the most famous cities in the world, la Citt Eterna is a witness of history on its own. S General Manager, Response from GM THE WESTIN EXCELSIOR ROME on Jun 26, 2022, Dear Luis Roberto El hotel requiere mantenimiento. Room: we were fortunate to get upgraded to the junior suite via the Marriott Bonvoy. Marriott participates in the Electronic Employment Eligibility Verification Program. Marc Lannoy General Manager, Navona / Pantheon / Campo de Fiori Hotels, Hotels near Baglioni SPA by Caschera SPA at the Baglioni Hotel Regina, Hotels near Vittoria Rent - Noleggio Scooter, Hotels near Free International University of Social Studies, Hotels near Guido Carli Free International University for Social Studies, Hotels near University of Roma "La Sapienza", Hotels near Ateneo Pontificio Regina Apostolorum, Hotels near Pontifical University Antonianum, Hotels near Pontifcia Universitas Lateranensis, Hotels near Campus Bio-Medico University of Rome. First the (mostly all) good: great location, stunning property (minus a few refurbs needed), friendly staff, and true old school charm. Sincerely A similar mixture extends to the rooms: antique furniture is mixed with modern, stylish bedding and wall decor. Very disappointed :(, Disliked: Property conditions & facilities, room comfort. This property is perfectly located, you are within walking distance to the main attractions and shopping area, about 10 mins taxi ride to Vatican City. . The hotel is also close to the Piazza di Santa Maria Novella. The hotel was mostly filled with cruise passengers so breakfast was busy. supplement PDF ) This is one of the most luxurious hotels I have ever stayed at! Happy new year 2022 ! Felt like we were staying at a palace. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window, Traveled with group, Traveled with partner, Response from GM THE WESTIN EXCELSIOR ROME on Jul 5, 2023, Dear LindaApologies for what you described.We will fix itSincerelyMarc Lannoy - General Manager, Response from GM THE WESTIN EXCELSIOR ROME on Jun 30, 2023, Dear MohamadHappy to read you had a great experience and enjoyed the wellness and workout facilities exceptional. There is no capacity for cots in the room. Happy to read that the staff was nice and helpful and for saying a we are a lovely place Rooms are true classic luxury - some updates to be desired (old carpet, lack of outlets), the opulence and luxury feel outweighs this. Hotel with Gym & Pool | The Westin Excelsior, Rome - Marriott Sincerely, We are an independent travel network for over 100,000 hotels worldwide. The entire floor smelled like smoke and it was dirty. Situated right on the mostwell knownstreets of Rome, the Via Veneto, with the Trevi Fountain and Spanish Steps are only a few minutes walk away. La TV no funcionaba, el bidet tena una fuga, los enchufes principales no servan. Some of these cookies are essential, while others help us to improve your experience by providing insights into how the site is being used. The pool was perfect to relax a the end of busy day, great restaurants around, Great restaurants around , use Uber as to get a taxi is very difficult, Dear martina Thank you for saying that the hotel is very nice and elegant Jorge and all the associates also want to thank you for your nice comments that are very motivating As to our indoor pool indeed a pleasant break after a busy day Arrivederci ! ENGLISH/SPANISH (PDF) All rooms and suites are equipped with the Westin Heavenly Bed, free Wi-fi, flat screen TVsand pay-per-view movies. Marc Lannoy General Manager. ENGLISH/SPANISH (PDF) Unlock Member Rates! During your stay, you and your family or group can enjoy a short walk to these nearby destinations. Please note that all Special Requests are subject to availability and additional charges may apply. General Manager, Response from GM THE WESTIN EXCELSIOR ROME on Apr 19, 2022, Estimada Seora Etelvina Guest Reservations is not owned or sponsored by any particular hotel or chain. Arrivederci ! We are focused on connecting travelers to the most relevant deals. normally wouldn't rate a bathroom but this one was a notable exception in that it to was wonderful! Florence Event Planning | The Westin Excelsior, Florence - Marriott ORVM DETAILS I apologize for the smell you described Dear Monica B I regret we disappointed you When TripAdvisor reviews are good we enjoy; yours is not and we learn from our mistakes and improve I apologize for the service issues you mention that I discussed with my team point by point and analyzed the causes so they will not be repeated As to the location we are at 10 minutes walk from the Spanish steps and so close to the Villa Borghese gardens Regarding the welcome gift for Gold members the Bonvoy program posts automatically 500 points that should be on your account Please do contact me if you dont see this on your statement. from City Center. The room is spacious, has a large bathroom, and the included breakfast is fine including fantastic cappuccino. I stayed here at the end of my vacation prior to flying back home. The air-conditioned rooms have a chic look, with light-colored hardwood floors, gray walls, and circular beveled mirrors over cream-colored headboards. Deluxe Double Twin, Guest room, 2 Twin/Single Bed(s). Arrivederci ! The Westin Excelsior, Rome Reviews, Deals & Photos 2023 - Expedia The Westin Excelsior is nestled between the Spanish Steps and the Borghese Gardens & Gallery. The Sesto on Arno restaurant is much more modern, with walls of glass and a dramatic black beamed ceiling. It is now 2.10 PM still not checked in. living room, sizable master bedroom and an ensuite bathroom with a tub. The Villa offers the ultra-elite a truly Roman Emperor' experience. As to the other comments please accept my apologies for the inferior service you described. The Westin Excelsior, Rome Reviews | Expedia General Manager, Response from GM The Westin Excelsior Rome on Mar 10, 2022, Dear Ricardo Dear ThomMSeattleThank you for your review and for saying that the service was great;this motivates us a lotLooking forward to welcome you againArrivederci !Marc LannoyComplex General Manager. El personal eficiente aunque no muy amable. We speak your language! Deluxe Room, 1 King Bed View room details and amenities Check Rates Check savings and offers! Grand Suite, 1 King Bed View room details and amenities Check Rates Check savings and offers! c/o Hotel Sofitel Rome Villa Borghese Our room was small with no view. General Manager, Response from GM The Westin Excelsior Rome on Mar 1, 2022, Dear Nasser Together, we can helpthe world rise. Our family friendly hotel features 281 rooms and 35 unique Signature Suites, including one of the most spectacular and opulent suites in Europe - the Villa La Cupola. The Westin Excelsior, Rome - Hotels.com Marc Lannoy The rooms are so outdated, smelly and old. Guests get exclusive access to the 11-acre Giardino della Gherardesca, one of the citys largest private gardens, along with three, The luxury Helvetia & Bristol Hotel is a late 19th-century, palazzo-style hotel with an Old World, aristocratic air. Marc Lannoy With refined furniture and custom fabrics, the elegant rooms include a flat-screen TV with both satellite and pay-per-view channels. It contains a link that you will need to click to reset your password. Dear Th_KoniIt is indeed with great concern that I have read your review that I shared with all associates so we realize where we did well and where we failed. I highly recommend it to anyone asking. As Westin associates, we rise to make each day better for our guests, our communities and each other. There are more places to choose from in the, the westin excelsior, rome hotel rome, westin rome, westin excelsior hotel, rome westin, excelsior rome, Frequently Asked Questions about The Westin Excelsior, Rome. This double room has a satellite TV, bathrobe and mini-bar. Nearby attractions include Museum and Crypt of Capuchins (0.4 km), Via Veneto (0.2 km), and Santa Maria della Concezione dei Cappuccini (0.4 km). Pillowtop beds feature premium bedding. Combine these deals with our all-devices booking engine, strict privacy focus, and world-class Special thanks to the manager of the property, Mr. Lannoy, for going above and beyond to ensure our satisfaction. A member of our Human Resources team will return your call within three business days. Marriott | Marriott Bonvoy - Westin Excelsior Rome, Italy, 2007 on [Master Thread] - We are a family of 6 arriving at 4:45 p.m. on a Saturday at Fiumicino in July. The lobby has ornate gilded ceilings and black, white, and gold marble floors, while the rest of the hotel is filled with antique furniture and rugs. The Westin Excelsior is an iconic hotel with unique period features magnificently decorated with chandeliers, gilt consul and mirrors.The jewel in the crown were the superb staff in the hotel's doney restaurant especially- Tiziana , Noufal , Valerio , Cristiano and Giuseppie- who defined the culture of this hotel. In the scorching heat that is too far. View all Lovely building, very grand. I have stayed at the Westin Excelsior several times previously and its my preferred hotel in Rome. They gave excellent advice on all topics and even helped me print some wayward documents. I am so grateful and appreciative of how I was treated during my time there. Every action we take or small gesture we perform helps to enhance the well-being of those around us, reinforcing our commitment to wellness inside our walls . Disliked: Amenities, property conditions & facilities. The staff was exceedingly professional. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The hotel is big, elegant but a little tired looking. Is parking available at The Westin Excelsior, Rome? Chairs and capers in room full of stains, Liked: Cleanliness, staff & service, property conditions & facilities. Il Nostro team Concierge felice di organizzare delle esperienze uniche allinsegna del divertimento e della scoperta della citt. H-REZ.COM. Let us transform your. Public spaces, In the 500-year-old Palazzo della Gherardesca, the 116-room Four Seasons is one of Florences most luxurious hotels, combining Renaissance-era opulence with signature Four Seasons service.
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